FAQ

What types of bird cages do you offer?

We provide a diverse selection of high-quality bird cages, including the elegant A&E Dome Top Bird Cage and the spacious Triple Stack Bird Cage. Each design is crafted to ensure comfort and safety for your birds.

Are your bird cages made from safe materials?

Yes, our bird cages are constructed from durable, non-toxic materials. We prioritize the health and safety of your feathered friends by ensuring that all materials used are safe for birds.

What features should I look for in a bird cage?

When selecting a bird cage, consider factors such as size, bar spacing, accessibility for cleaning, and the presence of perches and toys. Our cages are designed with innovative features that enhance both the birds' living experience and ease of care for their owners.

How do I care for and clean my bird cage?

Regular maintenance is essential for the health of your birds. It is recommended to clean the cage at least once a week, using non-toxic cleaners. Remove all accessories, clean the surfaces, and replace bedding to maintain a hygienic environment.

What is your return policy for bird cages?

We have a 30-day return policy. To be eligible for a return, the item must be in the same condition as received, unworn or unused, with tags, and in its original packaging. You will need the receipt or proof of purchase to initiate a return.

How can I contact you for support or inquiries?

You can reach us via email at contact@worns.shop or by calling us at +16465707418. Our customer support team is available to assist you with any questions or concerns.

What should I do if my order arrives damaged or incorrect?

Please inspect your order upon reception. If you find that the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and provide a solution.

Do you offer free shipping on orders?

Yes, we provide free shipping on all orders. Our maximum handling time is 1-3 business days, and we aim to deliver your order within 3 to 7 business days during regular seasons.

What if I have not received my refund yet?

If you have not received your refund, first check your bank account. Then, contact your credit card company, as it may take some time for the refund to be officially posted. If you still have not received it, please reach out to us for further assistance.